May 13th, 2020
We sincerely appreciate your commitment to CopperSAFE. At the same time, we want to be transparent with the overwhelming popularity of our products and the challenges that presents.
CopperSAFE masks are now one of the most sought after products in the country, and we are experiencing phenomenal attention. Any company would struggle under this increase in volume, and we are doing our best to meet your expectations. We have expanded to a third manufacturing facility and our employees are working tirelessly to deliver masks to those who need them. As all of America opens ups and stay-at-home orders are relaxed, we expect demand for our masks will only increase.
We want you as a customer. Rest assured, if you process an order today, your place in line will be secure. We will commit to delivering your order as soon as possible and will keep you informed along the way of any unexpected delays. As of today, we have a minimum 14 day lead time on shipping new orders.
Together, we believe we can beat this pandemic. Once you receive your masks, you will understand that it was worth the wait.
Thank you again for your loyalty to CopperSAFE.
Chief Executive Officer